Salesforce Professionals: Insight

The power or act of seeing into a situation.

Are you able to provide insight in your communications, such as on a status report, survey results, your research on a topic, your assessment to a situation, etc.

Or do you just restate what’s considered the obvious?

Can you have your audience think or say: “Wow, I didn’t see that, what you provided was very insightful, thank you”.

Not always easy to do, but if done consistently, more rapport, trust and connection can be established.

Note: providing the definition of Insight here was not very insightful, hopefully, some of the rest of this post was.

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