Adverse Impact To Credential Inflation In The Salesforce Job Market

Credential inflation refers to the devaluation of educational or academic credentials over time and a corresponding decrease in the expected advantage given a degree holder in the job market. Credential inflation is thus similar to price inflation, and describes the declining value of earned certificates and degrees. ~Wikipedia

While I’m far from an economist, this past week I learned more about credential inflation and the negative downstream impacts this might be having on the Salesforce job market. Credential inflation can lead to NOT what’s considered a candidate job market (where the candidate has the upper hand in being able to pick and choose what organization to work for) but rather the opposite where it’s leaning heavily in favor to an employer’s job market (allowing the employer to have the final say in how they want to recruit talent in), specifically when it comes to the inexperienced Salesforce talent pool.

When obtaining a Salesforce credential can be achieved from passing an exam causing a mass influx of certification holders, employers in return need to raise the entry gate for an applicant to be considered, with the hopes to reduce the number of applicants that apply. Therefore, resulting in most job descriptions requiring 2+ years of experience rather than entry-level. The cause and effect phenomenon.

Another potential indication of the devaluation of certifications is the gap (i.e. hardship) between what was needed for a newcomer 3+ years ago and the time and resources they had to spend searching, interviewing, etc. before landing a Salesforce position compared to those who are looking to get in now. Additionally, the “Accidental Admins” may not be as prevalent as they once were, as companies are able to find and hire experienced Salesforce Admins if desired, where as prior years the supply may not have been so readily available.

Of the millions of jobs that are expected to be made available with the Salesforce (cloud) economy, how many of those will ever be made available to the inexperienced talent pool raising the question: is the over-abundance in credentialing leading to a devaluation of said Salesforce certifications causing companies to take an adverse response?

Leave a comment

Your email address will not be published.

Related Posts